EFFECTIVE NEGOTIATIONS: Building Trust and Mutually Acceptable Outcomes

The training course will take place on October 22, 2026 (from 18:30 to 21:45). Upon completion, a certificate will be awarded by the SRC Training Center, RA.

The course is interactive and includes theoretical lectures, practical activities, experience sharing, role-playing exercises, and the use of modern educational methods. This approach enables participants to effectively combine and reinforce theoretical knowledge, practical experience, and newly acquired skills.

The course is designed for anyone who needs to negotiate with people around them, employees, colleagues, clients, potential buyers, and visitors.
The course is useful and applicable to both experienced and beginner negotiators. It is also a valuable opportunity for those who want to negotiate more effectively, avoid manipulation, achieve successful outcomes, and get the most out of negotiations.

Upon completion of the course, participants will learn to:
• Correctly interpret the concept of negotiation
• Understand and clearly formulate negotiation objectives
• Distinguish between formal and informal negotiations
• Identify factors influencing negotiations
• Differentiate between key negotiation strategies
• Define the stages of negotiation
• Prepare effectively for negotiations
• Formulate clear and effective questions
• Practice active listening
• Understand and apply the principles of the Harvard Negotiation Method
• Develop and apply the Best Alternative to a Negotiated Agreement (BATNA)
• Handle tough negotiations
• Influence the balance of power
• Identify and develop their personal negotiation style
• Avoid common negotiation mistakes
• Identify the real and hidden needs of the other party
• Handle objections
• Apply a range of negotiation techniques and skills