EMOTIONAL MANAGEMENT․ a tool for leadership and influence
The training course will take place on November 24, 2026 (from 18:30 to 21:45). Upon completion, a certificate will be awarded by the SRC Training Center, RA.
The course is interactive and includes theoretical lectures, practical activities, experience sharing, role-playing exercises, and the use of modern educational methods. This approach enables participants to effectively combine and reinforce theoretical knowledge, practical experience, and newly acquired skills.
• The course is designed for anyone who wants to make their professional activities more effective and versatile, while developing self-awareness and self-management skills.
• It is also a great opportunity for managers and employees who wish to improve their management skills, enhance the effectiveness of teamwork and collaboration, and better understand and interact with colleagues in a more constructive way.
Participants will learn to:
• Explain what emotional intelligence is and why it is important
• Assess their own level of emotional intelligence
• Understand and apply Goleman’s model of emotional intelligence
• Describe their own feelings and use the Wheel of Emotions
• Develop self-awareness and self-management
• Recognize and manage their own emotions
• Develop social awareness and interpersonal relationships
• Recognize and describe other people’s emotions
• Apply emotional intelligence in management and leadership
• Inspire and motivate people around them
• Develop emotional intelligence in workplace relationships
• Create a personal emotional intelligence development plan
• Apply various emotional intelligence techniques and skills
The course is interactive and includes theoretical lectures, practical activities, experience sharing, role-playing exercises, and the use of modern educational methods. This approach enables participants to effectively combine and reinforce theoretical knowledge, practical experience, and newly acquired skills.
• The course is designed for anyone who wants to make their professional activities more effective and versatile, while developing self-awareness and self-management skills.
• It is also a great opportunity for managers and employees who wish to improve their management skills, enhance the effectiveness of teamwork and collaboration, and better understand and interact with colleagues in a more constructive way.
Participants will learn to:
• Explain what emotional intelligence is and why it is important
• Assess their own level of emotional intelligence
• Understand and apply Goleman’s model of emotional intelligence
• Describe their own feelings and use the Wheel of Emotions
• Develop self-awareness and self-management
• Recognize and manage their own emotions
• Develop social awareness and interpersonal relationships
• Recognize and describe other people’s emotions
• Apply emotional intelligence in management and leadership
• Inspire and motivate people around them
• Develop emotional intelligence in workplace relationships
• Create a personal emotional intelligence development plan
• Apply various emotional intelligence techniques and skills
12/3 Aharonyan Street
25,000
AMD
More information
The course is available both in-person and online.
The in-person event will be held at 12/3 Aharonyan St., Yerevan. To participate, please submit an application by November 24, 2026, inclusive, and make the payment to Yerevan No. 1 TGD Account No. 900018002585.
Customized Corporate Training: The Training Center can design and deliver tailored courses aligned with the specific needs of any organization. On-site corporate sessions are also available upon request.
To register, you can also send an application to trainingcenter@src.training-center.am.
- For Organizations: Name, TIN (Taxpayer Identification Number), participant's full name, and phone number.
- For Individuals: Full name, phone number, and registered address.
For additional information, please call +374 60 844 968, +374 60 844 985, or email: TrainingCenter@src.training-center.am
Other courses
Why Are Some Teams More Effective? KPIs That Really Work
Personal Branding and Image Development
Change Management: Overcoming Resistance and Engaging Employees
From Decision to Results
From Mobbing to Burnout: How to Recognize, Prevent, and Manage Workplace Stress
Application of Artificial Intelligence in the Public Sector
Understand the Emotion, Manage the Words, Prevent the Conflict
Document Management in Public Administration Bodies (Mulberry System)
Management Skills
MANAGE STRESS: Respond Mindfully and Maintain Calm